Shipping policy
Where we ship. We currently ship to addresses within the United States. International shipping is not available at this time — check back, we're working on it.
Processing time. Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking as soon as your order ships.
Rates (United States).
- Standard shipping — $8.00 flat rate on orders under $70
- Standard shipping — FREE on orders of $70 or more
- Express shipping — $15.00
Standard delivery typically takes 3–7 business days after your order ships; Express typically arrives in 1–3 business days. Delivery estimates are provided by the carrier and are not guaranteed.
Address accuracy. Please double-check your shipping address at checkout. We are unable to reroute packages once shipped, and orders returned to us due to an incorrect or incomplete address may be subject to re-shipping charges.
Lost or damaged packages. If your tracking shows delivered but you haven't received your package, please check with neighbors and your local carrier first, then contact us within 7 days at shopifyadm@imagemicro.com. If your package arrives damaged, keep the packaging and send us photos so we can file a claim and make it right.
Questions? Email shopifyadm@imagemicro.com or call (469) 642-1400.