Refund policy

We want you to love what you ordered. If something isn't right, here's how returns work at DealScoop.

Return window. You have 30 days from the day your order is delivered to request a return.

Eligibility. To be eligible, items must be unworn, unwashed, and in the same condition you received them, with all original tags attached and in the original packaging. Items marked as final sale, clearance, or "as-is" cannot be returned. For hygiene reasons, we cannot accept returns on items that show signs of wear.

How to start a return. Email us at shopifyadm@imagemicro.com with your order number and the item(s) you'd like to return. If your return is accepted, we'll send you instructions on where and how to ship the package. Items sent back to us without first requesting a return will not be accepted.

Return shipping. Customers are responsible for return shipping costs unless the item arrived damaged, defective, or was not what you ordered. We recommend using a trackable shipping service — we can't be responsible for returns lost in transit.

Damaged, defective, or wrong items. Please inspect your order on arrival and contact us within 7 days if an item is defective, damaged, or incorrect so we can make it right at no cost to you.

Exchanges. Because most of our items are one-of-a-kind sizes, we can't guarantee an exchange. The fastest way to get the size you want is to return the item and place a new order once the return is accepted.

Refunds. Once we receive and inspect your return, we'll let you know whether the refund is approved. Approved refunds are issued to your original payment method within 10 business days. Original shipping charges are non-refundable. Please allow additional time for your bank or card issuer to post the refund. If more than 15 business days have passed since your refund was approved, contact us at shopifyadm@imagemicro.com.